ARIAT INSIDER PROGRAM TERMS AND CONDITIONS

Effective date: 6/16/22

The Ariat Insider Program (“Program”) is offered exclusively by Ariat International, Inc. (“Ariat”). Members participating in the Program agree to be bound by these Program Terms and Conditions and Ariat’s Privacy Policy which is incorporated by reference. The Privacy Policy describes how we collect, use and share information. In the event that there is any conflict among these Program Terms and Conditions and the Privacy Policy, these Terms and Conditions will govern.

THE ARIAT INSIDER PROGRAM TERMS AND CONDITIONS (“PROGRAM TERMS AND CONDITIONS”)  INCLUDE A CLASS ACTION WAIVER AND REQUIRE BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES. DETAILS ARE SET FORTH BELOW. BY PARTICIPATING IN THE PROGRAM YOU AGREE TO ACCEPT THESE PROGRAM TERMS AND CONDITIONS AND ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND CONSENT TO THE PRIVACY POLICY, WHICH IS INCORPORATED INTO, AND MADE A PART OF THIS CONTRACT. 

ARIAT RESERVES THE RIGHT TO UPDATE OR MODIFY THESE PROGRAM TERMS AND CONDITIONS AT ANY TIME WITHOUT PRIOR NOTICE. THOSE CHANGES WILL GO INTO EFFECT ON THE LAST UPDATED DATE SHOWN IN THE REVISED PROGRAM TERMS AND CONDITIONS. CONTINUED PARTICIPATION IN THE PROGRAM FOLLOWING SUCH CHANGES CONSTITUTES YOUR ACCEPTANCE OF CHANGES. FOR THIS REASON, WE ENCOURAGE YOU TO REVIEW THE PROGRAM TERMS AND CONDITIONS WHENEVER YOU VISIT OUR WEBSITE. 

These Program Terms and Conditions supersede all previous terms and conditions applicable to the Program. All Program benefits, offers, rewards, and services are subject to availability. 

Changes to the Program

Ariat may at any time amend, modify, supplement, or terminate the Program, these Program Terms and Conditions, the structure for earning Rewards, or the ability to obtain certain Rewards. If the Program is terminated, all unredeemed Rewards will be forfeited without any obligation or liability and will not be honored upon termination.

General Program Membership and Eligibility 

The Program is a free rewards program open to U.S. residents (excluding Puerto Rico and U.S. territories) who are at least 16 years of age, who provide and maintain a working email address and have an online account at ariat.com. Membership in the Program (“Membership”) is free and optional. No purchase is required to sign up. Eligible minors must obtain a parent’s or legal guardian’s consent.  

Membership in the Program includes a variety of benefits made available by Ariat in its sole discretion (“Rewards”). The timing and availability of any Reward is determined by Ariat in its sole discretion. Rewards have no cash value and are non-transferable. 

Your Membership is non-transferable and is subject to present and future Program rules. Your membership is valid only at participating Ariat brand shops and online at ariat.com. Ariat may modify eligibility for Membership, Rewards, or any other feature of the Program at any time, and without prior notice, in its sole discretion, except as otherwise set forth in these Program Terms and Conditions or as required by applicable law. Ariat reserves the right to exclude employees of Ariat retail brand partners participating in the ExpertVoice program.

Enrolling in the Program

You may enroll in the Program at http://www.ariat.com/insider by signing up for an ariat.com account, providing a working email address and completing a customer profile. Upon enrollment, you will have online access to your account and will be able to manage your profile. Alternatively, if you are an existing subscriber to Ariat’s email list, you will automatically be enrolled in the Program. You may opt-out at any time by clicking the “opt-out” link in emails you receive from Ariat. By signing up for this Program, you agree to receive coupons and marketing material including emails from Ariat and our third party marketing partners. You may unsubscribe at any time by selecting “Email Preferences” after logging in to your account at ariat.com.

Membership Termination

Your Membership will remain active until terminated, either by Ariat or by you. Ariat reserves the right to terminate your Membership at any time, for any reason or no reason, and at its sole discretion. Any abuse or manipulation of the Program or its Rewards, as determined by Ariat in its sole discretion, failure to abide by these Program Terms and Conditions, misrepresentation in your enrollment information or customer profile, may result in the termination of your Membership and/or the deactivation of your account at ariat.com. 

You may cancel your Membership at any time by contacting us by phone at 877-702-7428  or emailing us at member.services@ariat.com. Cancellation may take 2 to 4 weeks. Upon cancellation, your Membership will be deactivated, all offers associated with your Membership account will expire immediately, and your account at ariat.com will be deactivated.

Free Shipping

Membership includes free shipping within the United States on qualifying online purchases. To receive free shipping, you must be logged into your Ariat Insider account when checking out. No adjustments will be made to prior purchases.

Free Returns 

Membership includes free online returns in the United States on qualifying online purchases. To receive free returns, the item must have been purchased using your email address enrolled in the Program and associated with your active account at ariat.com. No adjustments will be made to prior returns. 

Early Access

Membership includes early access to certain promotions and launches on ariat.com if you are subscribed to Ariat’s email list. Announcements for certain sales and new products will be sent via email or SMS.

Birthday Gift

Membership includes a 10% off birthday coupon each year. In order to receive your birthday coupon you must be enrolled in the Program before the month of your birthday. 10% off coupons will be sent via email on the 1st of the month of your birthday to the email address enrolled in the Program. Birthday coupons can be used online at checkout or in store at Ariat brand shops, during the month of your birthday, with your email coupon and ID. Coupons cannot be combined with other offers, promotions or be applied towards previous purchases, and have no cash value. There will be a limit of one coupon per person per year. 

Anniversary Appreciation

Membership includes recognition of your annual anniversary in the program. Anniversary recognition is subject to change and may differ from year to year. You will receive an email at the email address enrolled in the Program with further details describing the anniversary recognition during the month of your Membership anniversary. Appreciation gifts have no cash value and cannot be combined with other offers, promotions or be applied towards previous purchases. There will be a limit of one appreciation gift per person per year. 

Member Communications

Communications about the Program, including changes to these Program Terms and Conditions, may be sent by Ariat to your email address enrolled in the Program, via SMS messaging, or posted at ariat.com. For questions, or to contact Ariat  about the Program, please contact us by phone at 877-702-7428 or by email at member.services@ariat.com. 

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ARIAT WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH YOUR PARTICIPATION OR MEMBERSHIP IN THE PROGRAM, INCLUDING DAMAGES ARISING OUT OF CHANGES TO OR TERMINATION OF THE PROGRAM. THIS LIMITATION OF LIABILITY APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE LIMITATIONS ON ARIAT'S LIABILITY SET FORTH HEREIN SHALL APPLY WHETHER FOR BREACH OR REPUDIATION OF CONTRACT, OR WHETHER IN TORT, CIVIL LIABILITY BY WAY OF NEGLIGENCE, GROSS NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. BY AGREEING TO THESE TERMS, YOU WILLINGLY AGREE (OR, IF YOU ARE A MINOR, YOUR PARENT OR LEGAL GUARDIAN WILLINGLY AGREES) THAT YOU HAVE RELINQUISHED YOUR RIGHT TO SEEK THESE DAMAGES FROM ARIAT AND THAT THIS IS A REASONABLE ALLOCATION OF RISK. 

Dispute Resolution

You and Ariat agree that any dispute, claim or controversy arising out of or relating to these Program Terms and Conditions or to your participation in the Program (collectively “Disputes”) will be settled by binding arbitration, except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights. You acknowledge and agree that you and Ariat each are waiving the right to a trial by jury or to participate as a plaintiff as a class member in any class action proceeding. Further, unless you and Ariat agree otherwise in writing, the arbitrator may not consolidate more than one person’s claims and may not preside over any form class action proceeding. If this specific paragraph is held unenforceable, then the entirety of this “Dispute Resolution” section will be deemed void. Except as provided in the preceding sentence, this “Dispute Resolution” section will survive any termination of the agreement contained in these Terms.

Arbitration Rules and Governing Law. The arbitration will be administered by the American Arbitration Association ("AAA") in accordance with the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the "AAA Rules") then in effect, except as modified by this "Dispute Resolution" section. (The AAA Rules are available at http://www.adr.org or by calling the AA at 1-800-778-7879). The Federal Arbitration Act will govern the interpretation of this section.

Arbitration Process. A party who desires to initiate the arbitration must provide the other party with a written Demand for Arbitration as specified in the AAA Rules. The arbitrator will be either a retired judge or an attorney licensed to practice law in the state of California and will be selected by the parties from the AAA’s roster of consumer dispute arbitrators. If the parties are unable to agree upon an arbitrator within 7 days of delivery of the Demand for Arbitration, then the AAA will appoint the arbitrator in accordance with AAA Rules.

Arbitration Location and Procedure. Unless you and Ariat agree otherwise, the arbitration will be conducted in Alameda County, California. If your claim does not exceed $10,000, then the arbitration will be conducted solely on the basis of documents you and Ariat submit to the arbitrator, unless you request a hearing and the arbitrator then determines that a hearing is necessary. If your claim exceeds $10,000, your right to a hearing will be determined by AAA Rules. Subject to AAA Rules, the arbitrator will have the discretion to direct a reasonable exchange of information by the parties, consistent with the expedited nature of the arbitration.

Arbitrator’s Decision. The arbitrator will render an award within the timeframe specified in the AAA Rules. The arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration may be entered in any court having jurisdiction thereof. Any award of damages by an arbitrator must be consistent with the “Disclaimers and Limitations of Liability” section above. The arbitrator may award declaratory or injunctive relief in favor of the claimant only to the extent necessary to provide relief warranted by the claimant’s individual claim.

Fees. Your responsibility to pay any AAA filing, administrative and arbitrator fees will be as set forth in the AAA Rules.

Miscellaneous

You acknowledge and agree that all Rewards are delivered to you under this Program without payment of any fee or other consideration whatsoever. All Rewards are promotional in nature and are not paid for by you, they are subject to an expiration date and/or forfeiture under certain circumstances, including when merchandise is returned. You do not own any right, title, or interest in any Reward. The Program is void where prohibited by federal, state, or local law. Please review these Program Terms and Conditions carefully and contact customer service if you have any questions.

These Program Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, excluding its conflict of law rules. You further expressly consent and agree to submit to the exclusive jurisdiction and venue of a court of competent jurisdiction located in Alameda County, California.

FAQ Changes

Does Ariat offer free shipping?

Ariat offers free ground shipping on all domestic orders to Ariat Insider Members, which everyone is eligible to sign up for. 

Non-Members get free ground shipping on all domestic orders over $100, and for orders under $100, the shipping cost is $6. This will automatically be indicated in your order total at checkout. Expedited shipping options are available for the lower 48 states. Cost will be displayed at checkout.

Where does Ariat ship its products?

Ariat ships to all 50 states as well as to Army Post Office (APO) and Fleet Post Office (FPO) addresses. Unfortunately, we currently do not ship to U.S. territories or internationally.

Returns

What is Ariat’s return policy?

Ariat.com offers free returns within 90 days of purchase for U.S. orders only. You can access our complete Return Policy here.

How do I return my Ariat.com order?

It’s easy. Have your order number and e-mail address ready and request a return here.

How long will it take to receive my refund?

Please allow 5-7 business days from receipt at our warehouse for your return credit to be processed to the original form of payment. You can check the status of your return here.