What can I sell on Ariat Reboot?

Ariat Reboot is currently accepting Western and English footwear for resale. Archive does not allow the sale of items that are not from one of their brand partners.

How do I sell an item?

1. Find your item through our search page

2. Check the condition

3. Add photos of the item

4. Set your price

5. Preview and list

Can I sell an item if I don't live in the United States?

No. The Ariat Reboot service is not currently available to sellers anywhere outside of the continental US, Hawaii and Alaska. Unfortunately, Archive cannot support sellers with AA, AE or AP addresses.

What if I can’t find the item I want to sell?

There are two ways to find your item on the search page when you begin listing:

1. By product name: Log in to your Ariat account view your order history to see the product names of your previously bought items. You can also find this in your email confirmation or on your physical receipt

2. By style ID: This can be found on the care label of the item, but is not available for all items. If you still can’t find the item you’d like to sell, please contact the Archive customer service team and they’ll give you a hand.

How should I price my item?

Archive will provide a price recommendation based on data about the item, including the type of item and its original price. You’re welcome to adjust this price.

What condition does my item need to be in to sell?

Archive only accepts items that are in good condition. For example, Archive does not accept items that have major rips, stains or missing/broken buttons or zippers. Visit here for Nushoe resole repairs.

How should I prepare my item once it’s sold?

If you’re selling a piece of clothing, ensure it’s freshly laundered. Give shoes and bags a clean and make sure there’s nothing left in bags or pockets. Write a thank you note to your seller to include in your package.

What packaging should I use?

Choose packaging that fits the size and shape of your item, while ensuring it’s well protected. Note you can use a USPS box, available for free at any post office. But please ensure you use a Priority Mail box. Priority Mail Express boxes are not allowed.

How do I ship my item?

Once your item has sold, you will receive a pre-paid, pre-addressed shipping label via email. Pack your item(s) nicely with a personal thank you note and attach this label to your package. Drop it in the mailbox or at the nearest US Post Office. Alternatively, you can schedule a free USPS package pickup.

How long do I have to ship?

Once your item sells, Archive will email you immediately with a shipping label. Archive recommends that you ship the item within 3 days of receiving this label. If you have not shipped your item within 6 full business days of receiving the label, the buyer will have the option to cancel their purchase.

When will I be paid?

You will only be paid for your item after it sells. When USPS tells Archive that the item has been delivered, the buyer has 3 days to accept the item. Once this happens, Archive will release your earnings and you can redeem these in cash or Ariat store credit.

How will I be paid?

If you choose cash, you will receive 70% of the sale price of the item. If you choose Ariat store credit, you will receive 100% of the sale price of the item.

Can I use my store credit on Ariat Reboot?

If you choose Ariat store credit, it can only be used for purchases directly with Ariat. This store credit cannot currently be used on the Ariat Reboot site.

How is my item protected after I ship it?

At the point your item sells, we will email you a pre-addressed USPS Priority Mail shipping label to put on your package. Assuming you use this shipping label and the package is scanned into the USPS tracking system, you will be insured up to a value of $100 if the item gets lost in transit by USPS. When you scan the package at USPS, we will send both you and the buyer an email with the tracking information.

What happens if the buyer does not accept the item?

If a buyer reports an issue with their order, we will ask them to upload details and photos for their return request. Our team will carefully review the case and offer a resolution. If you have misrepresented the item, for example by failing to communicate damage, you will not be paid and the item will be returned to you.